Frequently Asked Questions
How much does shipping cost?
Shipping fees vary depending on your location and will be shown at checkout before placing your order.
When will my order be shipped?
We usually ship orders within 1β3 business days. Our team works hard to get your order ready and on its way as quickly as possible.
How can I return my order?
Not completely satisfied with your purchase? No problem.
You can register your return with us within 14 days of receiving your order. To do so, please send an email to ohmyscoopnl@gmail.com.
β’ Please make sure the hygiene seal is still intact. If we find that the seal has been broken, we are unable to issue a refund due to hygiene reasons.
β’ Items must be returned in their original packaging and in an undamaged condition.
β’ Please note: Return shipping costs are the responsibility of the customer.