Shipping policy

We do our best to deliver your order as quickly as possible. Below you'll find everything you need to know about our shipping process.

1. Processing Time

• Our standard processing time is 1–3 business days.

• As soon as your order has been shipped, you will receive a shipping confirmation email with a Track & Trace number so you can follow your parcel.

2. Incorrect Shipping Address

2Please make sure you enter the correct shipping address when placing your order.

If a parcel cannot be delivered due to an incorrect or incomplete address provided by the customer, the cost of reshipping the order will be the customer's responsibility.

Please note: If you refuse delivery of your order or fail to collect it from a PostNL pickup location, the parcel will be returned to us. In this case, PostNL charges us a return fee. This fee will be deducted from your refund, and the remaining balance will be refunded using your original payment method.